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BoxIO Firmware Update

BoxIO firmware version 1.62 is now available, along with a corresponding update to the IP Remote Utility (IPRU 1.8.6).

Changes in this version:

  • LUT Interpolation now permanently set to tetrahedral.
  • Adds support for embedded audio on processed outputs while BoxIO is in SMPTE 372M Dual-Link SDI mode.
  • Improved dual channel performance resolving intermittent bugs that would previously manifest in Dual Channel + trilinear mode.
  • Download the latest updates here.

Brexit Information

Brexit is now officially upon us and our EU office, located in Belgium, remains committed to supporting our UK customers.

UK customers can continue to purchase from

We would like to advise UK clients of the following Brexit related updates:

  • VAT will now be charged at import in the UK. For VAT registered customers, we do not strictly need your VAT number for invoicing, but it is still recommended that you provide your VAT number in order to make import procedures easier.
  • Our shipping provider will advance VAT at import and will bill you separately. UK VAT registered customers will be able to reclaim import VAT from their local VAT administration.
  • For VAT registered customers in Northern Ireland, we will still need to validate your VAT number in order to invoice with reverse 0% VAT.

XM Series Firmware Update

Firmware version 2.1.9 is now available for all XM series monitors.

This update features the following changes:

  • LUT Interpolation now permanently set to Tetrahedral to ensure optimal performance. Trilinear Interpolation removed from monitor menu.
  • Resolves intermittent flashing screen on some XM310K when no signal present.
  • Download the newest firmware updates here.